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Templates/E-commerce order tracking bot
TriggerTriggerAIExtractLogicIf / ElseAIGenerate TextSendWA Send TextSendWA Send Text

E-commerce order tracking bot

Customer asks about their order → extract order number → look up status → send update.

How it works

  1. 1
    Trigger

    Entry point — fires when the selected event occurs.

  2. 2
    Extract

    Extract structured fields from text.

  3. 3
    If / Else

    Branch based on a condition.

  4. 4
    Generate Text

    Generate text using an AI model.

  5. 5
    WA Send Text

    Send a WhatsApp text message.

  6. 6
    WA Send Text

    Send a WhatsApp text message.

WhatsApp

E-commerce order tracking bot

Trigger: whatsapp.received
6 nodes
Use this template

Free account required — edit after install

Nodes used
TriggerExtractIf / ElseGenerate TextWA Send Text

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